Monday, November 2, 2026

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DREO Space Heater Recall 2026: How to Check Your DR-HSH015 Date Code and Get a Free Replacement

DREO recalled about 338,800 DR-HSH015 ceramic space heaters made April 2025 to January 2026 over fire risk. Here’s how to check the date code, get a free replacement and stay safe.

DREO is recalling about 338,800 DR-HSH015 ceramic space heaters in the U.S. (plus about 36,300 in Canada) because they can overheat and catch fire. If you own one, flip it over: if the label on the bottom says model DR-HSH015 with a date code from 2025/04 through 2026/01, stop using it, unplug it and register for a free replacement. The recall was announced on October 29, 2026, by the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, right as people are pulling heaters out of closets for the cold months.

Below is how to tell whether yours is affected, exactly how the replacement process works, and the space heater safety habits worth keeping whatever brand you use.

What Was Recalled

According to the CPSC recall notice (recall number 27-054), the recall covers DREO electric ceramic space heaters, model DR-HSH015. DREO’s own recall page also calls this model the Whole-Room Heater 715.

  • Look: black ceramic heater, about 11.5 inches wide and 13 inches tall, with “DREO” on the front and a remote control.
  • Affected units: only those manufactured from April 2025 through January 2026 (date codes 2025/04 to 2026/01).
  • Hazard: the heaters can overheat and ignite.
  • Reports so far: DREO has received 17 reports of heaters igniting, including three with property damage and one burn injury to the hand.
  • Where they were sold: Costco stores nationwide and online at Dreo.com, BestBuy.com, Kohls.com, Lowes.com, QVC.com, HomeDepot.com, B2BRenew.com and Costco.com, from September 2025 through October 2026, for about $70 to $110.
  • Remedy: a free replacement heater.

DREO says other DR-HSH015 units outside that date range, other DREO heater models and its other products are not part of this recall.

How to Check If Your DREO Heater Is Recalled

It takes about a minute.

  1. Unplug the heater and let it cool completely.
  2. Turn it over and find the label on the underside. It shows the model number, the manufacture date in YYYY/MM format and a serial number.
  3. Compare. If the model is DR-HSH015 and the date code is anywhere from 2025/04 to 2026/01, your heater is included.
  4. Not sure? The official recall site, recallrtr.com/spaceheater, has a “Check my Unit” tool.

Costco members may also get a letter or email. Costco Canada’s recall notice lists the product as the DREO Portable Oscillating Ceramic Heater, item 1910772.

How to Get Your Free Replacement

The replacement process asks you to disable the old heater and prove it with a photo, so have scissors and a permanent marker ready. Based on the steps DREO and its recall site describe:

  1. Stop using the heater now. Don’t run it “just until the new one comes.” The CPSC says to stop use immediately.
  2. Start registration at recallrtr.com/spaceheater or through the “Product Recalls” link at the top of dreo.com. You’ll receive a five-digit destruction code.
  3. Disable the heater. With the heater unplugged, cut the power cord, then write “Recall” and your five-digit code in permanent marker on the product label.
  4. Upload a clear photo that shows the label (model, date code and serial number), your handwritten marking and the cut cord.
  5. Wait for approval. DREO reviews each submission. Once it’s approved, DREO estimates the replacement arrives about 10 business days after it ships.

Questions can go to DREO toll-free at 833-820-0887 (8:30 a.m. to 6 p.m. ET, Monday through Friday) or by email at spaceheater@realtimeresults.net.

What to Use While You Wait

Going without a heater for a couple of weeks is annoying, but a recalled heater is not a safe stopgap. Lean on your central heat, close doors to rooms you aren’t using, add a draft stopper at the bottom of exterior doors and use warmer bedding. If you need a short-term space heater, choose one listed by a recognized testing lab with automatic tip-over and overheat shutoff. Our guide to energy-efficient homes has more ways to hold onto heat you already pay for.

Why Space Heater Safety Matters Right Now

This recall lands at the start of the riskiest season. The National Fire Protection Association (NFPA) says nearly half of U.S. home heating equipment fires (46%) happen between December and February. Fire departments responded to an estimated average of 37,365 home heating equipment fires a year from 2020 to 2024, with 417 deaths, 1,260 injuries and $1.2 billion in property damage each year.

Space heaters and heating stoves stand out: the NFPA says they accounted for 47% of those fires but 73% of the deaths and 70% of the injuries. The U.S. Fire Administration makes a similar point about portable heaters, noting on its heating fire safety page that they were only 3% of home heating fires in 2017 to 2019 but 41% of fatal ones.

Heating costs are pushing more people toward space heaters, too. In its winter outlook, the U.S. Energy Information Administration expects electricity bills to rise about 4% this winter for homes that heat mainly with electricity, and heating oil spending to rise about 21%. Warming one room instead of the whole house can make sense, as long as the heater is used safely.

Space Heater Safety Checklist (Any Brand)

These come from the NFPA’s portable heater safety tips and the U.S. Fire Administration:

  • Keep a 3-foot clear zone. Keep anything that can burn, including curtains, bedding, furniture, paper and people, at least 3 feet from the heater.
  • Plug it straight into the wall. Never use an extension cord or power strip, and don’t share the outlet with another heat-producing appliance.
  • Turn it off and unplug it when you leave the room or go to bed.
  • Look for safety features: a testing laboratory mark, a thermostat, overheat protection and an automatic shutoff if it tips over.
  • Set it on a hard, flat surface, out of walkways, and never where it blocks an exit.
  • Keep kids and pets away from the heater.
  • Watch the cord and outlet. A warm or discolored outlet, a burning smell or flickering lights are signs to stop and call an electrician.
  • Test your smoke alarms on every level of the home and outside sleeping areas.
  • Never heat your home with an oven.

If you’re planning a bigger safety refresh, our post on a safe, family-friendly home design covers childproofing and room layout, and our look at smart security systems includes connected smoke and safety sensors.

Frequently Asked Questions

Which DREO space heater is recalled?

Only model DR-HSH015 (the Whole-Room Heater 715) with a manufacture date code from 2025/04 through 2026/01. The model and date are printed on the label under the heater.

Is my DREO heater safe if the date code is outside that range?

DREO says other DR-HSH015 units, other DREO heater models and its other products are not included in this recall. Still follow the usual safety steps above with any heater.

Can I return the recalled heater to Costco or another store?

The official remedy is a free replacement through DREO’s recall registration, which requires disabling the heater and uploading a photo. The CPSC notice doesn’t describe in-store returns, so contact the retailer directly if you’d rather ask about a refund.

How long does the replacement take?

DREO reviews each claim first. After approval it estimates delivery about 10 business days after the replacement ships.

Is it legal to sell a recalled DREO heater secondhand?

No. Federal law prohibits selling products under a recall, so don’t list it on a marketplace or donate it. Disable it through the recall process instead.

Featured image: generic electric ceramic space heater (not the recalled model). Photo by Tony Webster, CC BY 2.0, via Wikimedia Commons.

Mai

Written by

Mai is Candy Bird's go-to writer for everything around the house, from repairs and DIY fixes to smart storage, energy-saving upgrades and buying or selling a home. Her advice is practical, easy to follow and comes with a touch of humor, whether you're a first-time homeowner or a seasoned DIYer.

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